When both swing and boom functions stop working on a JCB excavator, the cause is usually related to the pilot hydraulic system, safety lock circuit, or electrical control signals. This guide explains the exact diagnostic steps used by field technicians, along with detailed explanations of JCB error codes C1308‑11 and C0393‑13.
👉 When swing + boom fail together, they usually share a common pilot or electrical control source.
| System | Possible Fault |
|---|---|
| Electrical | Safety lock solenoid, joystick power supply, fuse, wiring |
| Hydraulic | Pilot pressure loss, pilot filter blockage, pressure reducing valve stuck |
| Control | Boom or swing spool not shifting |
| Safety | Swing lock solenoid active, transport lock engaged |
JCB excavators use a pilot cut‑off solenoid that blocks pilot oil when:
Check:
Fix: Clean or replace solenoid, repair wiring, replace connector.
Normal JCB pilot pressure: 30–40 bar
If pressure is LOW or ZERO:
Possible causes: Pilot pump failure, blocked pilot filter, pressure reducing valve stuck.
If the swing lock solenoid does not release → swing stays locked.
Check:
Check:
If pilot pressure is OK but no movement:
If pump pressure is LOW:
This code indicates an open circuit in the pilot control or safety lock electrical system.
Symptoms:
Causes:
Fix: Replace solenoid, repair wiring, clean connectors, restore 24V supply.
This code indicates the swing lock solenoid coil is not receiving power. If the solenoid does not energize → swing brake stays locked.
Symptoms:
Causes:
Fix: Replace solenoid, repair wiring, clean terminals.
| Symptom | Likely Cause |
|---|---|
| Boom + swing dead | Safety lock solenoid / C1308‑11 |
| No pilot pressure | Pilot pump / filter |
| Swing locked only | C0393‑13 (swing lock solenoid) |
| Intermittent issue | Wiring / ECU |
| All functions slow | Hydraulic pump |
When swing and boom stop working on a JCB excavator, the most common causes are:
A systematic diagnosis saves time, parts, and unnecessary pump repairs.
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